Autoneum is globally leading in acoustic and thermal management for vehicles. The Company develops and produces multifunctional, lightweight components and systems for interior floor and engine bay as well as the underbody. Customers include almost all automobile manufacturers in Europe, North & South America, Asia and Africa. Autoneum operates 55 production facilities and employs around 13000 people in 25 countries. The Company with its headquarters in Winterthur, Switzerland, is listed on the SIX Swiss Exchange (ticker symbol AUTN).

For our IT Program Management Office at our headquarters in Winterthur, Switzerland we are looking for a

Trainee Service Delivery Management (6 months)

Switzerland - Winterthur - 100%

Your responsibilities

  • Monitor and manage the setup of Incidents, Change and Service Requests

  • Report and analyze weekly status of Incidents, Change and Service Requests

  • Prepare and contribute to meetings and presentations

  • Document meetings and follow-up on actions

  • Provide all-round support to the service delivery functions




Your qualifications

  • Overall knowledge of business and IT processes including basic understanding of ITIL or other process management methodologies

  • Working experience with IT Service Management tools (e.g. ServiceNow or POB) are a plus

  • Knowhow in Data analysis, Stakeholder and Escalation Management

  • Fast learner, logical, analytical and demonstration of a selfmotivated, pro-active and well-structured working style

  • Active team player, comfortable working in a multicultural environment

  • Strong written and oral English skills and German or any additional language are an asset

  • Proficient level of Microsoft Office (Excel and Power Point)

  • Idealy work experience in a global organization and/or previous skillsets in IT PMO or similar roles

Would you like to work in a global environment and use this possibility to gain valuable work experience supporting your future career? Then please do not hesitate and hand-in your complete online application (incl. motivation letter, CV, working certificates and diplomas) or by e-mail to the following contact (applications handed in via agencies will not be considered):

Autoneum Management AG
Eveline Sommer, HR Manager
Schlosstalstrasse 43
CH-8406 Winterthur
+41 52 244 83 92

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